Privacy centre

Your identity evidence should not outlive its purpose.

DAJU separates identity evidence from customer-facing references, records consent by purpose and version, restricts evidence access, and supports time-bound retention and verified data-rights workflows.

Your rights

Requests DAJU is designed to support

Access

Ask what personal data is being processed and receive a verified export.

Correction

Request correction of inaccurate identity or verification information.

Deletion

Request deletion where no legal, regulatory, security, or dispute hold applies.

Restriction or objection

Ask that processing be limited or object to an eligible purpose.

Human review

Request an explanation and human review of an automated decision.

Make a request

Start with the organisation that verified you

Use that organisation's verified support or privacy channel and provide the DAJU session or subject reference shown in your journey. Do not send identity documents, selfies, passwords, one-time codes, or payment details by ordinary email or chat. The organisation must verify your identity before disclosing, correcting, exporting, or deleting information.

What happens next

  1. Your request is logged using a hashed case reference.
  2. Your identity and authority to act are verified.
  3. Legal holds and applicable retention duties are checked.
  4. The outcome and any export or deletion evidence are recorded.

Safeguards

Deletion is controlled, not cosmetic

Active legal holds block deletion. A deletion request cannot be marked fulfilled while in-scope evidence remains. Evidence workers claim jobs with bounded concurrency, record cryptographic receipts, and preserve an immutable operational history without retaining the deleted evidence itself.